HOW EXACTLY TO Protect Yourself From False Advertising And Misleading Promotions
Whenever we first ordered our Element Vape Starter Kit, we were just a little worried about the shipping. We’ve a small office, so we really didn’t desire to be shipping anything but our favorite Vapor Cigar products. Fortunately, our vendor shipped by UPS therefore our order was completed quickly and without any problems. Once we received the kit, we quickly put it to the test. Here is what we found.
Customer Service: Unfortunately, we had to come back the product to refund the money, but that’s not where the story ends. The customer service representatives which were there to assist us made it easy for us to get again. They were very useful and checked out the complete setup with us. Even though we purchased the starter kit as a collection, they helped us make a podsmall.com backup if one of the atomizers broke. They were also very helpful in making sure that our shipment came to us on time and without the delays.
Tracking Information: Once we understand more about shipping, delivery, and tracking, we’ve seen there are a variety of places that you may ship your Vape Pen from. The Element did us the favor by sending us two boxes, one of which was sent on a single day as our first shipment. The second box was sent two days later. Shipping times are affected by what is being shipped, and we discovered that the shipping times were greatly increased after shipping from UPS. We are all on a budget, but shipping from UPS was nearly double our original estimate.
Age Verification: Although we understand that this is generally necessary for all online businesses, we didn’t see this initially. Upon registering for the free trail, we saw a contact address and an option to verify your date of birth. We clicked “yes” without having a minute to look further, because this process didn’t feel right. When we went to validate our date of birth, we were told that people had a need to age 65 or older to become able to order from this particular Vape Pens site. Upon further inspection of the web site, it turns out they aren’t requiring proof age to order from the Element Vape site but instead requiring proof a subscription to a vapor delivery network.
Shipping Methods: Shipping methods have come a long way from if they first became available to customers. We saw that the shipping methods available through the web were a lot more efficient and effective, but unfortunately, shipping with UPS or FedEx was not one of them. Upon signing up for the free trial, we were sent an e-mail explaining that international orders would require special handling and shipping procedures that UPS or FedEx cannot accommodate. Whenever we asked them why this is the case, they didn’t offer a solution, and instead suggested that international customers simply purchase an additional “package” at the local merchants we’d visited.
Tracking Information May Occur After The Sale: One aspect of customer service that many people enjoy experiencing is being able to track their very own product information and progress through the entire ordering and delivery process. Unfortunately, when shopping on the Element Vape site tracking information might occur after the customer pays for the product, and then upon delivery, the customer might not be in a position to track their information. In addition, if shipping times to foreign destinations are too long, the customer may receive a message stating they have been moved to the front of the line.
Delays MIGHT OCCUR Because Of: Shipping delays may occur because of USPS or FedEx delays. USPS delivers things quickly, but unfortunately, delivery delays may occur because of overseas shipping issues, or lack of adequate parking at the neighborhood port. They don’t mind helping you overcome these obstacles, but please be aware that we are not liable if delays occur due to them. FedEx appears to have excellent tracking on the shipments, but so far as we can see, they don’t provide the option to track shipments. Please keep this in mind when using this service, as it might greatly benefit your important thing.
Shipping Methods: Three methods of shipping are available. First, upon delivery, the customer must call and schedule an appointment with a store employee to sign because of their product, and receive it directly from the manufacturer. Second, the customer may call and schedule an appointment directly with a store employee to get their unit. Or, thirdly, the customer may e mail us directly by email or phone to put an order, and we’ll ship the adult signature line upon delivery. Upon signing because of their product upon delivery, we have been unable to ship e-liquid to anyone with out a valid e-mail address.